Last updated: August 11, 2025
Introduction
Welcome to the Cheap Hotels・Hotel Booking App ("we," "our," or "us"). We value your privacy and are committed to protecting the personal information that you share with us while using our services. This Privacy Policy explains the types of information we collect, how we use it, and how we protect it, as well as your rights and choices regarding your data. Please take the time to read this policy carefully so that you fully understand how your information is handled when you use the Cheap Hotels app (the "App").
By using or accessing the Cheap Hotels app, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, we kindly ask you not to use our services.
1. Information We Collect
At Cheap Hotels, we take privacy seriously. We do not collect sensitive personal information unless you voluntarily provide it. Below are the details of the information we collect and how it is used.
Non-Personal Information
The Cheap Hotels app primarily collects non-personally identifiable information. This includes data that cannot be directly linked to you, such as:
- Device Information: When you use the Cheap Hotels app, we collect certain information from your device, including the unique device ID, operating system version, app version, screen resolution, and device model. This data helps us analyze the performance of the app across different devices and optimize its functionality for a better user experience.
- Usage Data: We track and store usage data such as how you interact with the app. This includes information like which hotels you search for, how often you use the app, the filters you apply, and how you navigate through the app. We use this data to analyze trends and improve app performance, ensuring that our app works smoothly and efficiently.
- Location Data (Optional): If you enable location services on your device, we may collect your geographic location to provide you with relevant hotel offers near you. This feature is entirely optional, and you can opt out of sharing location data at any time through your device’s settings.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience. Cookies are small data files placed on your device that help us remember your preferences, analyze traffic patterns, and provide personalized content. You can manage cookie preferences through your device’s settings.
Personal Information
The only personal information we collect from users is the email address, and this is entirely optional. You may choose to provide an email address to sign in to the app, receive booking confirmations, special offers, and customer support communications. If you opt not to provide an email, you can still use the app to search and compare hotels, but certain features, such as signing in or receiving notifications, may not be available.
2. How We Use Your Information
We use the information we collect in various ways to enhance your experience and improve the quality of our services. Here are the key purposes for which we use your data:
- Search and Compare Hotel Listings: We use your usage data to provide you with accurate and relevant hotel listings based on your preferences and search history. This allows us to present the best options that suit your requirements, whether it's a last-minute deal, nearby hotels, or a specific type of accommodation.
- Analytics and App Performance: Device information and usage data are essential for improving the performance and functionality of the Cheap Hotels app. We use this data to monitor app crashes, loading speeds, and other technical issues that may arise, allowing us to address them promptly and enhance the user experience.
- Personalization and Customization: By tracking your interactions within the app, we can recommend personalized hotel options and offers. This data is anonymized and aggregated, ensuring that your personal identity is not linked to the recommendations or offers we send.